Terms of service
Last Updated: 10/30/24
Welcome to 8Thousand.co! By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully. If you do not agree with any part of these terms, you should not use our website or services.
1. Acceptance of Terms
By accessing, browsing, or using the 8Thousand.co website (the "Site") and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"), along with our Privacy Policy. If you do not agree to these Terms, you may not access or use the Site.
2. Eligibility
To use our Site and services, you must be at least 18 years old or have the permission of a parent or legal guardian. By using our Site, you represent and warrant that you meet these eligibility requirements.
3. Account Registration
To access certain features of our Site, you may be required to register for an account. You agree to provide accurate and current information during the registration process and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
4. Communications – Email and SMS Messaging
a. Consent to Receive Messages By signing up on 8Thousand.co, you consent to receive email and SMS messages from us, which may include marketing materials, promotional offers, advertisements, and updates on your order status, including shipment notifications. Message frequency may vary.
b. Opting Out
- Email: You may unsubscribe from marketing emails by clicking the "unsubscribe" link at the bottom of any promotional email.
- SMS: To stop receiving text messages, reply "STOP" to any SMS message from us. Message and data rates may apply based on your mobile carrier's plan.
Even after opting out, you may still receive non-promotional messages, such as order confirmations or shipment updates, if you have an active order with us.
c. Third-Party Messaging Services We may use third-party service providers to send email and SMS messages. These providers are authorized to use your contact information only for the purpose of sending our communications and are obligated to protect your information’s confidentiality and security.
5. Purchases and Payments
a. Pricing and Availability All prices listed on our Site are in $USD and are subject to change without notice. We reserve the right to modify, suspend, or discontinue any product at any time.
b. Payment Terms By placing an order on our Site, you agree to provide accurate payment information and authorize us to charge the specified amount to your chosen payment method. If payment cannot be processed, your order may be canceled.
c. Shipping and Delivery We will make reasonable efforts to ship products in a timely manner. However, delivery times are estimates and may vary based on your location, shipping method, and external factors. Any shipping or delivery information provided in emails or SMS messages is for informational purposes only and is subject to change.
6. Return and Refund Policy
All sales are final for limited stock drops, pre-sale items, and items that have already been fulfilled and shipped. Items may be requested for a refund if the product is faulty or you would like to exchange for a different size. Customers are responsible for shipping charges when initiating a refund. Refunded payments may incur a small fee and will be paid out within 14 business days after the item is received.
7. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of 8Thousand.co or its content suppliers and is protected by copyright and trademark laws. Unauthorized use of any content is strictly prohibited.
8. Limitation of Liability
To the fullest extent permitted by law, 8Thousand.co and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Site or services.
9. Indemnification
You agree to indemnify and hold harmless 8Thousand.co and its affiliates, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the Site or any violation of these Terms.
10. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you via email or by posting an update on our Site. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.
11. Governing Law
These Terms and your use of our Site are governed by the laws of The United States of America, without regard to its conflict of laws provisions.
12. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
- Email: contact@8thousand.co